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For All warranty concerns please email squidvaporwarranty@gmail.com
Please note that to qualify for RECALL offer on TAC21, you had to send your TAC21 to our warranty department before March 31 to qualify.
Any purchase from an unauthorized dealers will invalidated the warranty automatically.
Unauthorized dealers are as follow: Breazy.com
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All Sales are Final
No Return and No
Exchange regardless of whether they have been used or not.
All returns for Defective items
must included following items.
1. A copy of purchase
invoice.
2. Original package.
3. A note attached to
each defective items with detailed description.
4. Contact person's name
and email address.
Please return the
defective items with your own postage.
Return postage will be
paid by us if your item(s) are found defective.
If your item is found to
NOT be defective for any reason, return postage needs to be paid by you in
order for us to send your item(s) back.
We will ask for postage
to be paid via paypal.
However, if you prefer
us to included your non-defective item(s) with your next order, there will be
no additional shipping fee charged.
48 hours on Wrong Item Claims
"Wrong Item"
claims must be reported to us within 48 hours from the delivery time.
Must include a copy of
purchase invoice when returning the
item.
Please contact our customer
service team by email at SquidVapor@gmail.com
30-Day Warranty
This does not include
any water damages or physical damages (wear and tear).
This does not include
any tanks and RDA/RTA.
This does not include
any coils or ejuice.